Frequently Asked Questions
Find answers to the common questions about PMSLogix features and support.
PMSLogix FAQs
Get quick answers to your questions about PMSLogix features, support, billing, and technical assistance.
What is PMSLogix?
PMSLogix is a modern practice management system designed to streamline scheduling, billing, reporting, and claims processing in healthcare. It combines intuitive design with automation to support clinics, billing companies, and small healthcare businesses. Built with compliance in mind, PMSLogix is a HIPAA compliant billing software that simplifies daily operations while safeguarding patient data.
Who can benefit from using PMSLogix?
PMSLogix supports a wide range of users—from solo practices to multi-provider clinics and billing companies. It’s especially useful for those seeking medical billing software for small businesses or healthcare teams needing centralized control of patient flow, financials, and compliance. Whether you’re comparing an EHR or practice management system, PMSLogix fits the operational side of your practice.
What claim formats and healthcare data standards does PMSLogix support?
The system supports standard electronic formats including 837 and 835 for claims and remittances. PMSLogix aligns with core healthcare data standards to ensure seamless payer integration, clearinghouse connectivity, and billing compliance. It’s also compatible with Medicaid billing software requirements in most states.
What features are included in PMSLogix?
Key features include:
- Batch hard closing with audit trails
- Batch Manager for real-time tracking and user accountability
- Auto-assignment logic for QA teams and claim ownership
- Power BI integration for advanced dashboards
- Denial grouping and eligibility trend analysis
- Insurance plan tagging & IPA compatibility
- Charge validation via EMedLogix Pro
- Clearinghouse feedback reconciliation (Office Ally, etc.)
What makes PMSLogix different from other medical practice management systems?
PMSLogix stands out with:
- Real-time rule validation
- Auto-suggestion for CPT and ICD codes
- Client- or provider-specific modular views
- AR worklists with “recently worked” filters
- Corrected claim tracking with payer-specific edits
- Deep automation, built-in compliance, and smart workflows not available in basic PMS tools
How does PMSLogix ensure data security and HIPAA compliance?
We prioritize enterprise-grade data protection, including:
- Secure AWS hosting with TLS/SSL encryption
- Role-based access control (RBAC) and session timeouts
- Multi-factor authentication (MFA) for admin access
- Encrypted backups, detailed audit logs
- Full compliance with HIPAA technical safeguards
Does PMSLogix support multi-practice and multi-user setups?
Yes. PMSLogix supports multi-location, multi-specialty, and multi-user environments. Each user can be assigned specific roles with granular permissions. This makes it a strong fit for organizations seeking a medical billing and coding practice software that supports team collaboration without risking security or control.
Does PMSLogix integrate with EHR systems and clearinghouses?
Absolutely. PMSLogix supports:
Clearinghouse Integration:
- Office Ally, Availity, Trizetto, Change Healthcare, Waystar, and others
EHR Integration:
- HL7 interfaces for demographic and clinical data
- Secure uploads and SOAP note extraction
- Custom charge mapping
- Open APIs for syncing claims, appointments, patient data, and statuses
We ensure a secure, automated data flow—reducing manual entry and enhancing turnaround times.
What reports can I generate using PMSLogix?
PMSLogix offers a rich suite of real-time and exportable reports, including:
- Accounts Receivable (AR) aging reports with advanced filters
- Denial analysis by payer and reason
- Production vs. collection performance dashboards
- Claim turnaround time tracking
- Export options in PDF, Excel, or direct Power BI embed
What is the pricing model for PMSLogix?
Pricing starts at $200/month and varies based on:
- Number of providers
- Monthly billing volume
- Feature usage
Why is the PMSLogix Resources section restricted?
To protect our proprietary tools, workflows, and training documents, including:
- Appeals and compliance templates
- System configuration guides
- Internal playbooks
Access is granted only to authorized clients to ensure safe, appropriate usage.
How does PMSLogix integrate with Emedlogix, and what value does it add?
PMSLogix integrates seamlessly with Emedlogix’s AI medical coding software to automate HCC capture, charge validation, and risk adjustment workflows. This real-time integration reduces manual review time, improves coding accuracy, and enhances RAF scoring—all within the same practice management system interface.